• Course does not start when I click the "Start Course" button

    Please make sure your pop-up blocker is off.

    Then login and try again.

    How to turn off pop-up blocker in Firefox

    1. On the menu bar, click on the Firefox menu and select Preferences...
    2. Select the Content panel.Popup mac2

    In the content panel:

    • Block pop-up windows: Uncheck this to disable the pop-up blocker altogether. 

    How to turn off pop-up blocker in Google Chrome

    Google Chrome prevents pop-ups from automatically appearing and cluttering your screen. Whenever the browser blocks pop-ups for a site, the blocked pop-up alert icon appears in the address bar. Click the icon to see the pop-ups that have been blocked or to manage pop-up settings for the site.

    See pop-ups for a specific site

    To see blocked pop-ups for a site, follow the steps listed below:

    1. If pop-ups have been blocked, you'll see the blocked pop-up alert icon in the address bar. Click the icon to see a list of the blocked pop-ups.
    2. Click the link for the pop-up window that you'd like to see.
    3. To always see pop-ups for the site, select "Always show pop-ups from [site]." The site will be added to the exceptions list, which you can manage in the Content Settings dialogue.

    To manually allow pop-ups from a site, follow the steps below:

    1. Click the Chrome menu Chrome menu on the browser toolbar.
    2. Select Settings.
    3. Click Show advanced settings.
    4. in the "Privacy" section, click the Content settings button.
    5. In the "Pop-ups" section, click Manage exceptions.

    How to turn off pop-up blocker in Safari

    From the Safari menu, make sure Block Pop-Up Windows is unchecked.